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Beijing unveiled 18 measures 35 service project to improve medical services
 
Author:中国铭铉 企划部  Release Time:2017-3-30 8:51:39  Number Browse:543
 
Medical network - on March 29th March 28, the Beijing hospital authority issued the 2017 city hospital to improve medical services plan of action (hereinafter referred to as "the plan"). According to a spokesman, news, deputy director of the Beijing hospital authority Pan Suyan is introduced, the "plan" a total of 18 to improve medical service measures, 35 service project. Among them, the part is on the basis of the pilot to further expand, while others are in 22 city hospital comprehensive promotion. 
 
It is understood that in order to guarantee the efficient of the "plan", the Beijing hospital authority will also 18 measures completion in hospital performance evaluation. From the performance bonus at the same time, the specialized took out $200 million, for further innovation incentive 22 city hospital for the convenience of huimin measures. 
 
Step 1: fingertips city hospital 
 
Beijing medical appointment register platform including "the Beijing medical expert" WeChat public, hospital site self-service machine and many doctor workstation terminals, etc. Medical patients only need to focus on "Beijing tong" a WeChat public, you can make an appointment to hang number 21 city hospital (Beijing children's hospital in the near future will also achieve); Also can go to the hospital by many medical expert "" Beijing self-help machine make an appointment. Hospitals have been a part of the temple of heaven in Beijing hospital implementation patients by mobile phone WeChat, self-help machine, the doctor workstation terminal payment and self-service printing inspection results, at the end of June "Beijing medical expert" platform will also increase inspection, medical appointments, professional health inspection results information push science such as mobile phone services. 
 
Step 2: the whole blood, period of time during inspection, less run hospital waiting for less 
 
22 city hospital in outpatient service, open time for outpatient test projects don't need to fasting, have imposed venous blood full time service. For the morning session peak of venous blood line up crowding, and guide the measures to strengthen the organization and orderly queuing, reduce waiting and round trip. Large and 22 city hospital check (mri, CT, ultrasound) had period of time the booking. Displayed on the checklist to check appointments, specification and optimization of diagnosis and treatment process, guiding the medical people according to the appointment, don't have to be in the hospital waiting for long time. 
 
Step 3: Chinese herbal medicine to the home 
 
Beijing Chinese medicine hospital, Beijing friendship hospital, Beijing tongren hospital, Beijing jishuitan hospital, Beijing tiantan hospital millennium monument, Beijing anzhen hospital, Beijing hospital, xuanwu hospital, Beijing youan hospital, such as 9 hospitals, has carried out Chinese herbal medicine, herb tea frying the city within the scope of home delivery service, solution of Chinese herbal medicine and generation of herb tea frying take drug long waiting time, patients from hospital take medicine inconvenience. According to introducing, ditan hospital at the end of June will carry out the service. 
 
Step 4: professional pharmacists teach you how to use 
 
22 city hospital through the establishment of medical consultation center, provide patients with knowledge for the rational use of drugs and other medication consultation and guidance services, has been widely recognized in patients with. For the pharmaceutical drugs, drug related problems in the reform separately, medication consultation center will also provide patients with policy propaganda and interpretation. In addition, the hospital authority has registered the "Beijing pharmacist" WeChat public, municipal hospital pharmacists, promotion of pharmaceutical science, at the end of June is the male number will also be open city hospital medicine directory query function. 
 
Measure 5: hospital "toilet revolution" 
 
In 2015, xi jinping, general secretary put forward new rural construction to a "toilet revolution". To improve medical environment, patients with hospital authority also vigorously promote city hospital for "toilet revolution", perfect the humanized service facilities, convenient in patients with the toilet at the same time make patients feel the humanistic care. 
 
At present, the 22 city hospital toilet already all implementation: cleaning services during regular time, to achieve health cleaning quality requirements; Provide toilet, such as, toilet paper, hand sanitizer and cleaning products. Will install all put aside content at the end of June, hook, railings and other service facilities, provide patients with more convenient and more humanistic medical environment. 
 
Step 6: nutrition diet prescription in the hospital 
 
Xuanwu hospital such as part of the city hospital, in improving the hospitalized patients nutrition catering services at the same time, in view of the special disease patients by a nutritionist according to the doctor's advice configuration nutrition diet prescription, ensuring patients diagnosis and treatment effect. And provide a healthy diet for hospitalized patients propaganda, guide the patients to establish nutrition diet concept. Is expected by the end of June, the above approach will be implemented in all 22 city hospital. The end of December will realize mobile phone APP by Beijing medical provide catering reservation service for hospitalized patients, reported dietary recipes, pictures and nutrient food ingredients, improve food quality. 
 
Step 7: precision navigation in the hospital 
 
Part of the city hospital in the building, rebuilding and need to update the marking system circumstances, all in accordance with the municipal hospital DaoYi logo design guide for overall planning and update nosocomial DaoYi logo. Through training "guardian angel" volunteers at the same time, increase the artificial leading examining service strength. Pan Suyan said: "before the end of December, the hospital authority will take the lead in municipal general hospital nosocomial electronic navigation service, by building the hospital three-dimensional DaoYi mode, making patients more orderly, improve hospital order." 
 
Step 8: authority health information 
 
At present, has built the "health service station" multimedia integrated health science popularization platform, the ticket is each day - 17:30pm, city hospital expert entered the Beijing city broadcasting studio and direct dialogue with citizens says health, through broadcast audio and video broadcast network, through the portal and a number of new media platform widely spread; Opened in Beijing youth daily "cure heart medical" newspaper columns and the same WeChat, regularly publish hospital convenient service measures, health hot popular science; As a whole "city health guardian" and so on hospital authority and 22 city hospital officials WeChat and matrix, such as "Beijing medical tube" weibo health science. 
 
The end of June, will also take advantage of "Beijing medical expert" platform, open experts on health; July to October "guardian" in health education in rural areas, into the community, into the organs, into the enterprise, into the school, into the camp activities, will be targeted health services and ideas to the masses. 
 
Step 9: according to the symptoms of clinic more accurate 
 
Most of the city such as Beijing chaoyang hospital, xuanwu hospital hospital has opened ZhuanBing and symptom outpatient service (including the symptom outpatient service of traditional Chinese medicine), in patients with symptoms of a disease or as the center, provide patients with more convenient, accurate and systematic diagnosis and treatment services, at the same time with Beijing medical communication platform to strengthen the propaganda of ZhuanBing and symptom outpatient service and complete the make an appointment. At the end of June 22 city hospital all will launch the distinctive ZhuanBing and symptom outpatient service. 
 
City hospitals move, and get the pain clinic will be opened up 
 
Have opened several city hospital or in childbirth, abortion, dental pain clinic diagnosis and treatment, speculum examination, perioperative, chronic pain, cancer pain treatment in areas such as promotion of analgesia, advocating humanistic care and humanistic service, strengthen the propaganda and fully informed at the same time, on the premise of patients' informed consent and provide more comfortable treatment, reduce the patients pain. At the end of June, in addition to stability, Beijing huilongguan does not open, the other 20 will open all the pain clinic. 
 
Step 11: nurse to raise curative effect 
 
22 city hospitals have been provide the wound colostomy care in outpatient service, venipuncture specialist care and treatment services such as maintenance, maintenance peritoneal dialysis and perinatal, diabetes, mental nurse consulting services etc., for wound nursing treatment of colostomy, intravenous line maintenance, guide the patients to master specialty diseases and chronic disease self-management skills that occupy the home, expand from inpatient to outpatient, hospital to the home of continuous service, in order to satisfy the demands of patients in long-term care home care. 
 
Step 12: a well-known experts to the team the level of diagnosis and treatment 
 
Launched in 2016 on the basis of the 36 famous expert team, at the end of June will be held in Beijing anzhen hospital, Beijing jishuitan hospital, Beijing stomatological hospital, xuanwu hospital, Beijing huilongguan hospital, Beijing tongren hospital, Beijing chest hospital, Beijing friendship hospital, Beijing chaoyang hospital, Beijing youan hospital and other 10 hospitals, launched the third batch of 34 well-known expert team, will reach 70. In these famous experts team level referral way, not only reduce the blindness of patients seeking famous experts, well-known expert diagnosis and treatment of knotty disorder patients also makes really accurately get timely treatment, improve the efficiency of the expert resources with high quality service. 
 
Step 13: patients can enjoy special medicine guidance by the bed 
 
22 city hospital is fully give play to the role of clinical pharmacists, doctors, nurses and treatment team full-time participating in clinical medication, medication opinions, promote the rational drug use. At the end of June will be according to each hospital specialized subject characteristic, in view of the complexity in disease, medication, the special groups, the hospital drug use bed guidance services, improve the patients after discharge medication safety and medication correctly. 
 
Measures 14: the gradual implementation of ambulatory surgery 
 
Several municipal hospital ambulatory surgery in increasingly mature, such as tongren hospital has 43 diseases can implement ambulatory surgery, each year more than 20000 cases, accounting for 40% of the model for. The end of June, Beijing anzhen hospital, Beijing chaoyang hospital, Beijing ditan hospital, Beijing children's hospital, Beijing jishuitan hospital, Beijing stomatological hospital, hospital of Beijing elderly millennium monument, Beijing tsinghua chang gung memorial hospital, Beijing hospital, capital institute of pediatrics, Beijing tongren hospital, xuanwu hospital, Beijing friendship hospital, Beijing hospital of traditional Chinese medicine, Beijing cancer hospital, Beijing youan hospital and other 16 hospitals, in ophthalmic, otolaryngology head and neck surgery, general surgery, urology, orthopedics, gynecology, dental and other appropriate departments, choose the lower part of the operation risk, technology has been mature gradually elective surgical procedures ambulatory surgery, improve the quality of hospital service efficiency and safety level, shortening the time of this kind of surgery patients in hospital, reduce the financial burden on patients expenses. 
 
Measures 15: two-way referral integration medical rehabilitation 
 
Beijing friendship hospital, Beijing tongren hospital, Beijing chaoyang hospital, Beijing jishuitan hospital, Beijing tiantan hospital millennium monument, Beijing anzhen hospital, Beijing hospital, xuanwu hospital, Beijing tsinghua chang gung memorial hospital, Beijing hospital of traditional Chinese medicine, Beijing cancer hospital and Beijing ditan hospital, 12 hospitals with Beijing xiaotangshan hospital, hospital of Beijing elderly between two and other characteristics of rehabilitation medicine hospital rehabilitation in patients with two-way referral, let patients get more professional rehabilitation, ensuring patients receive continuous, the integration of medical and rehabilitation services, improve the body function and quality of life. 
 
Measures 16: slow disease expert team power at the grass-roots level diagnosis and treatment 
 
Beijing friendship hospital, Beijing tongren hospital, Beijing chaoyang hospital millennium monument, Beijing tiantan hospital, Beijing hospital of couplet of 5 hospitals in the area such as medicine, have high blood pressure, diabetes, coronary heart disease, stroke and other 33 d couplet of slow disease expert team, covering 29 community health service centers and 122 community doctors. 
 
Team is composed of tertiary hospital experts and community doctors together, build community doctors and tertiary hospital expert two-way referral system, to provide from the community to specialist tertiary hospitals for medical service. Need a referral of patients can through Beijing medical platform to realize community doctor real-name referral, slow at the grassroots level have higher levels of patients with disease diagnosis and treatment services, to ensure that the critical patients get the quick and accurate referral service in time. 
 
Step 17: telemedicine make patients less traveled 
 
End of December will be in Beijing tongren hospital, Beijing chaoyang hospital, Beijing jishuitan hospital, Beijing tiantan hospital millennium monument, Beijing anzhen hospital, Beijing hospital, xuanwu hospital, Beijing hospital of traditional Chinese medicine, Beijing cancer hospital, Beijing children's hospital, Beijing chest hospital, Beijing youan hospital and Beijing ditan hospital, Beijing anding hospital and Beijing huilongguan hospital, 15 key specialty hospital expand remote medical service, promote the city hospital quality medical resources and Shared at the grass-roots level, further broaden the service area, rich content, efforts to expand into the couplet of the city's medical members outside the municipal hospital, Beijing second tertiary hospitals (jing ji priority cover medical cooperation on counterpart support collaborative and Beijing area), and other city hospital, using the remote technology, enjoys a high level in patients with primary nearby expert service at the same time, help grassroots health institutions promote medical service ability. 
 
Measures 18: hosting the food medical help 
 
Is vigorously promoting friendship and xinhua hospital, chaoyang district of Beijing huairou hospitals, maternity and district maternity and child care signed a cooperation agreement, to promote cooperation projects to speed up the ground, through the "area for city tube" of close cooperation model to promote city hospital belongs to support the capability of medical institutions, to speed up the district hospital service level of ascension. Deepen friendship and pinggu district hospital, millennium monument and sheep g maternity and child health care hospital, children and shunyi, Beijing hospital of traditional Chinese medicine and shunyi district hospital of traditional Chinese medicine in pinggu district, yanqing district hospital of traditional Chinese medicine, Chinese medicine hospital cooperation projects, through in the management team, subject construction, talent training, teaching and research, hierarchical diagnosis and treatment, etc., to further improve the medical institutions in the suburban areas of the medical service ability and the management level, drive the regional medical the overall level of ascension, to let more rural residents to enjoy high-quality medical resources city. 
 
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